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Testimonials

Telemarketing

George Edwards

Managing Director, CanadaUK Partners Ltd

We hired Natalie's company for undertaking a follow-up telemarketing campaign on behalf of an overseas client of ours. We were very impressed with the professionalism and ability to make contact with key individuals, which we know can be extremely difficult to reach by phone. The quality of the information we obtained was invaluable and included several hot leads of which we hadn't previously been aware.

Louise Walker MCIM

Managing Director, Serman Walker/Author  - From the Ground Up.

I have worked with Communique over the past few years and would not hesitate to recommend them. Recently they have been working on a really targeted campaign for me and I am really pleased with the results - very impressed with their understanding of our business and their professionalism. They have also been carrying out some work for one of my Customers, again the results have been extremely good and the communication excellent.

 

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Training

Sally Mitchell

Business Developement Manager, Paul Mitchell Designs

Last year, I attended a course that Natalie ran on how to achieve successful telemarketing. It was an excellent morning, covering all aspects of the procedure, and I felt I not only consolidated a great deal of what I already knew, but learnt so much more as well. I came back to the office, rewrote my introductory letter and sent it off to a prospective client. The prospective client actually phoned me to ask for a quote rather than me having to follow up! We still have that client today!

Thank you to Natalie for inspiring me and giving me the confidence!

Daisy Parker

Graphic Designer, Raynor Foods

I recently attended one of Natalie's Customer Care courses, and I found it very useful, and also fun! She is a very comfortable presenter and interactor, and delivered the content using a variety of methods. There was an excellent mix of discussion, engagement activities as a group and application of content to real life situations, using case studies and role play. Natalie made us all feel welcome and really listened to our individual requirements and how we could use the tools and techniques we learned back in our work environments. I would recommend Natalie to anyone, she is personable, attentive and makes training courses far more enjoyable.

 

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