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Training Testimonials

Fred Davies

Managing Director, Better Prospects Recruitment

"Natalie delivered some exceptional sales training to the team. Her style is very consultative, listening to the team and tailoring the training to suit each individuals needs. Her vast experience in sales enabled her to convey a wide and varied mix of techniques to different scenarios and gave the team a lot of confidence to build this into their work".

Daisy Parker

Graphic Designer, Raynor Foods

"I recently attended one of Natalie's Customer Care courses, and I found it very useful, and also fun! She is a very comfortable presenter and interactor, and delivered the content using a variety of methods. There was an excellent mix of discussion, engagement activities as a group and application of content to real life situations, using case studies and role play. Natalie made us all feel welcome and really listened to our individual requirements and how we could use the tools and techniques we learned back in our work environments. I would recommend Natalie to anyone, she is personable, attentive and makes training courses far more enjoyable".

Jacqueline Harris

Executive Coach

"I attended Natalie's Telemarketing workshop recently and I picked up some really useful tips from her experience and expertise in this area.

Natalie's training style is easy and facilitative. She put everyone at ease very quickly and we all took away some very practical ideas and plans".

Chris Way

Sales Director, Print'nProjects

"Today we attended a Telesales course led by Natalie. We found her an inspirational and knowledgeable trainer, she is very passionate about her subjects and knows how to make learning fun. Altogether a very worthwhile morning ! Thanks again Natalie"

Peter Symms

Head of Delivery, Zanzi Digital

"I attended a training course held by Natalie on 'How to Increase Sales in our Business'. It really helped seeing the problem from a different perspective and provided solutions I wouldn't of thought of. I can highly recommend Natalie and her course, it was well paced and full of useful information that will have an effect on our sales moving forward".

Sally Mitchell

Business Development Director, Paul Mitchell Designs

"Last year, I attended a course that Natalie ran on how to achieve successful telemarketing. It was an excellent morning, covering all aspects of the procedure, and I felt I not only consolidated a great deal of what I already knew, but learnt so much more as well. I came back to the office, rewrote my introductory letter and sent it off to a prospective client. The prospective client actually phoned me to ask for a quote rather than me having to follow up! We still have that client today! Thank you to Natalie for inspiring me and giving me the confidence!"

Timothy Peter Lee

"Thanks Natalie for a great morning session. I now have the confidence to pick up the phone and speak for positively with potential clients and venues".

Alison Joshi

Joshi was Janes

"Thank you Natalie for a fantastic morning of training. I have had 'phone fear' for a while and after your course I feel much more empowered to pick up the phone and start my marketing strategy journey to get some new business. Your relaxed attitude made it easy to share ideas and thoughts with other people in the group. Thank you so much, it was well worth the money".

Virginia Burgess


"Thank you Natalie for a superb telemarketing training session. Your pragmatic, relaxed and experienced approach has helped me vanquish the phone as a mental monster! You shared lots of great strategies and tips that are specific to my business and I'm excited now instead of dreading it! Your training is worthwhile, relevant and essential for any business person, no matter what the business".

Emily Bailey

Bailey Travel

"Thank you so much for this morning's training. I really enjoyed it and feel much more focused in speaking to my lapsed customers and making outbound sales calls with confidence. Although I have been in sales for many years I struggle with calling clients to have a chat and see if they require my services. Your approach is very personalised, with a small group we were able to bounce ideas from one another and I have come away with a script to help me start the conversation easily. I would highly recommend your telemarketing workshop to anyone who makes sales calls whether they are new to sales or have a specific area of their pitch to work on".