Testimonials

“Working with Natalie enabled QXL.com to go from concept to implementation of a fully trained inbound/outbound telesales function within an 8 week period.

Natalie bought expertise of the telesales industry, required infrastructure and expert resourcing to achieve our stretching objectives. Furthermore her ability to understand and act upon our business needs, working closely with key internal stakeholders meant that she became a key part of our management team for the duration of the project. From project planning, through recruitment, training, systems and launch, Natalie enabled us to shortcut many learning curves and get a revenue driving initiative in place that was right first time.

This outsourcing solution paid back in financial terms within the first 3 months, whilst strategically we were able to step-change our customer acquisition programme creating additional scope for our next business development initiative.”
P Northing - UK Managing Director - QXL.com

“Gave complete confidence in ability to deliver and did!”
“Earned respect at all levels of the business.”
S Burgess - Telewest Broadband

“In her role as Telesales Director, Natalie developed a strategy and plan for our telesales business team and sales unit which she successfully implemented. Telesales was absolutely key for our business, so it was vital this plan would not only succeed first time but could be implemented in a very short period of time. Most important of all it would deliver the results we required. Once the plan had been agreed, Natalie recruited, trained and developed our telesales team which delivered results much faster than we were in fact anticipating. The professionalism of the team and infrastructure she put in place enabled us to grow and scale up the group as the business developed."
John Phythian - Sales Director - OnCue

I'd never embarked on a telesales campaign before...I'd always been worried that no one could sell my business and be passionate about what I do quite like I am...but Natalie's team made me 3 appointments. My investment was trippled with new business - no brainer really!
Sharon Connolly - Maximise Group

I worked with Communique to implement a method of telesales within our
organisations. After only one session I felt sufficiently confident to put into
action the useful tips, methods and enthusiam I had learnt from Natalie Holliday. What a result - I learnt that "cold calling" can be both fun and rewarding, and I now actually look forward to making those "cold business calls" that previously, I had always dreaded!
Heather Martin - Selleck Testing Ltd

Just wanted to say a huge thank you for your fantastic telemarketing of my new Athena groups.

I am sure the great response we are getting is down to your infectious enthusiasm and your determination to ensure the success of both launches. I really value your professionalism, support and advice and will certainly be using your services again and recommending you to my colleagues.

It’s been a real pleasure to work with you.
Sylvia Baldock, Regional Director - The Athena Network

On behalf of Magic Carpet Fillms, I would like to thank you SO much for the fantastic workship we attended last month. If I am to be totally honest, I was not looking forward to it because "cold calling" is one of my greatest nightmares. However, you generated such self esteem and confidence into everyone participating, that it became great fun and a challenge - and dare I say, even enjoyable!

I left your workshop fully confident that I would be able to carry on the excellent methods and skills you taught us to obtain appointments with the right person and further important strategies of following up leads generated by the calls.

I would have no hesitation in recommending you to any company or individual looking for this kind of service, so please do use me as a point of contact for new business.

With thanks again - and I'll let you know what happens with the "big" lead I'm working on from the session we had together - if it comes off, it will be tea at the Ritz!!

Mandy Temple - Magic Carpet Films